Frequently Asked Questions

Frequently Asked Questions

Visiting & Location

Where are you located?

14400 Old Baxter Rd, Silver Point, TN 38582 — Exit 273 off I-40. Less than an hour east of Nashville and 15 minutes west of Cookeville, TN

How long does it take to go through?

It varies! Allow plenty of time to enjoy all 4 attractions, the corn maze, and midway activities. A Fast Pass or RIP ticket can significantly cut down your time in line.

How much is parking?

We offer free on-site parking.

Are you open if it rains?

Halloween Hollow is an outdoor attraction that operates rain or shine. Safety is our top priority. In the event of severe weather, we may delay opening or cancel operations. Some attractions may also close due to weather conditions. Please follow us on social media for real-time updates and any schedule changes.

Tickets & Pricing

How much are tickets?

We offer a variety of ticket options. See the Tickets page for full details. All ticket purchases are subject to applicable taxes and service fees. All sales are final, and tickets are non-refundable.

Do you offer group rates?

Yes! Groups of 25 or more qualify for a discount. Email HalloweenHollowHaunt@gmail.com or message us on Facebook at least 72 hours in advance. Group tickets must be purchased together.

Do you accept credit cards?

We accept Visa, MasterCard, and Discover cards, but we do not accept American Express. Payments at the box office can be made with cash or credit cards. Please note that all tickets are subject to applicable taxes and service fees. All sales are final, and tickets are non-refundable.

Can I purchase tickets in advance?

Yes! We recommend purchasing your tickets online in advance to guarantee entry, as walk-up tickets are subject to availability and may sell out.

If I buy tickets online, do I have to use them the same day?

General Admission and Fast Pass tickets are valid for any operating night during the 2026 season. RIP tickets, and the Madame Bastet add-on are only valid for the specific date selected at purchase.

Do I need to wait in line if I buy tickets online?

You can avoid the box office line by showing your digital or printed ticket at the Giant Pumpkin. The wait times for each attraction will depend on the type of ticket you purchased.

How can I avoid long lines at the attractions?

Upgrade to a Fast Pass (about ¼ the wait of General Admission) or an RIP ticket for unlimited front-of-the-line access to all attractions.

Do you offer discounts for military or first responders?

Yes, we offer discounts on General Admission tickets. Discount tickets are available for purchase at the box office on operating nights with a valid ID.

Can I win free tickets?

Absolutely — join the Halloween Heathens Club and follow us on social media for giveaways and free ticket opportunities throughout the season.

Accessibility

Are there age restrictions?

Halloween Hollow may not be suitable for children under 12 years old. Guests aged 15 and under must be accompanied by an adult at all times; drop-offs are not allowed. For those who prefer a less frightening experience, we offer a “No Scare Flare” option, available for $5 at the box office or gift shop.

Is Halloween Hollow wheelchair accessible?

Halloween Hollow is accessible to visitors using wheelchairs or manually-powered mobility aids. However, please note that Dark Raven is not wheelchair accessible. Since the attraction is outdoors, the terrain is often rough and uneven. Some areas may be dark or disorienting, but staff members are available to assist and guide guests using mobility devices. Canes are permitted, but for safety reasons, crutches are not allowed. Please contact us in advance so we can assist with planning your visit.

Is there fog or strobe lighting in the attractions?

Yes, our attractions use fog machines, strobe lighting, and loud sound effects as part of the experience. Guests sensitive to these effects should use discretion.

Can I go through if I am pregnant?

We do not recommend visiting if you are pregnant, have heart conditions, or are in poor health, due to the intense nature of the attractions.

Can I wear a Halloween costume?

Costumes are welcome! For everyone's safety, make-up, masks, and weapons (real or fake) are not permitted for safety reasons.

Rules & Safety

Can actors touch you?

No. Our actors will do their best to scare you, but they will not touch you. Guests are also asked not to touch the actors or the sets.

Can I take pictures or video?

Photos are welcome throughout the midways and photo stations. To protect the experience for other guests and our actors, flash photography and video recording are not permitted inside the haunted attractions.

Can I re-enter with the same ticket?

Tickets are valid for single entry only. Each visit requires a new ticket.

Can we be kicked out?

Yes. Guests who violate our rules, harass staff, actors, or other guests, throw corn, or bring prohibited items may be asked to leave the property without a refund.

Is there security on-site?

Yes, we are assisted by Putnam County Sheriff Officers to help ensure the safety of all guests and staff throughout the property every night we're open.

Do you serve alcohol?

Alcohol is not served at Halloween Hollow. However, beverages may be available at the Defenders Retreat Pavilion. Please note that these are separate entities.

Is smoking allowed?

Smoking and vaping are only permitted in designated areas. It not allowed in the attractions or while waiting in line.

What items are not allowed?

No backpacks, pets, weapons, outside food or beverages, strollers, costumes with masks, large umbrellas, laser pointers, or flashlights. Additionally, please do not touch the scenery or actors.

While You're Here

Do you sell food, drinks, or souvenirs?

Yes! Our gift shop features Halloween Hollow merchandise and a variety of spooky souvenirs. The Spellbound Spirits and Snacks offers snacks and non-alcoholic beverages. Defenders Retreat Pavilion may host food trucks and other concession options. Please note that food and drinks are not permitted while waiting in line or inside any of the attractions.

Are the attractions different each year?

Themes may be similar but we aim to offer something new and exciting each year!

What else is fun to do at Halloween Hollow?

Beyond the 4 haunted attractions, check out our Monster Midways, the Ghost Lab mini escape game, Madame Bastet the Feline Fortune Teller, fire performers, photo ops, and nightly live entertainment.

Contact Us

How can I report a concern or story about the attraction?

We want to hear from you. Reach out anytime via our Contact page, email HalloweenHollowHaunt@gmail.com, or call (615) 266-6133.

How can I work at Halloween Hollow?

We're always looking for actors, makeup artists, event staff, and more. Visit our Jobs page to apply — must be 16 or older.

Any other questions?

Reach out anytime through our Contact page, email HalloweenHollowHaunt@gmail.com, or call (615) 266-6133 — we're happy to help.

Halloween Hollow Rules Halloween Hollow Warnings
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